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Market Brief

2026-09-30
Top story

BRC Group Holdings to Acquire Sangoma Technologies

Competitor moves

Claro Colombia Opens Mobile Network to MVNO Móvil Éxito

Service has run since Sept. 15, starting in 30 Grupo Éxito stores with plans to expand to 447 locations nationwide.

TeleSemana · Read the original

Competitor products

Ooma Launches AI Agents for Ooma Office to Automate Repetitive Tasks and Customer Interactions

The AI Productivity Agent Bundle is a paid add-on for Ooma Office Pro Plus that surfaces customer issues and follow-up needs across calls.

Ooma Blog · Read the original

GoTo Expands athenaOne Integration With AI-Powered Scheduling for Healthcare

The expanded integration, available in the athenahealth Marketplace, automates appointment booking and rescheduling for GoTo Connect for Healthcare customers.

CRM Magazine · Read the original

AI & Automation

Regula and Bernini.AI Partner to Add Identity Verification Into AI-Powered Customer Conversations

The integration lets AI agents on Bernini.AI's DAFNE platform invoke Regula's document and biometric verification mid-conversation.

Financial Post · Read the original

What Behavioral Data Reveals About AI's Value in Customer Service

A support director at software firm Ninety compares AI-assisted and human support chats side by side to measure where friction actually gets reduced.

CIO · Read the original

Fireflies Adds Dictation to Its Desktop Notetaking Apps

The new Mac and Windows feature removes filler words and formats dictated text, extending Fireflies beyond meeting note-taking into AI dictation.

TechCrunch · Read the original

Deepfake Voice Call Fools Grandfather Into Paying Ransom for Fake Kidnapping

The incident prompted the victim's granddaughter, a startup founder, to build tools to detect AI-cloned voices.

TechCrunch · Read the original

UCaaS

Fixed-Line Telephony Opens New Revenue Opportunities for Brazilian Regional ISPs, Says TIP Brasil

TIP Brasil, a Telecom White Label provider, says regional internet providers are adding fixed telephony to diversify revenue beyond broadband.

TI Inside · Read the original

M&A & Funding

BRC Group Holdings to Acquire Sangoma Technologies

Sangoma (TSX: STC; Nasdaq: SANG) will operate as part of BRC Telecom, a portfolio of communications businesses, once the acquisition closes.

ChannelVision · Read the original

Brazil's Cade Finalizes Clearance of Oi's Fixed-Telephony Sale to Método

The antitrust regulator's certidão de trânsito em julgado closes the appeal window after the deal's unconditional approval on Sept. 10.

TELETIME News · Read the original

Channel & MSP

Microsoft Launches Frontier Accelerate Program to Boost Marketplace Partner Growth

The program offers no-cost and paid premium tiers for B2B software vendors building apps for Microsoft's commercial marketplace.

ARN · Read the original

DNSFilter Expands Partner Program for Resellers

The new three-tier structure, starting with DNSFilter Select, adds product, sales and marketing support for partners building a protective-DNS practice.

ChannelVision · Read the original

Telecom & Regulatory

Brazil's Government Orders Blocking of 5,209 Illegal Gambling Sites

Anatel directly restricted 2,387 domains and ordered ISPs to block the remaining addresses overnight following President Lula's betting ban.

infobae · Read the original

T-Mobile to Raise Regulatory Fee by $1 Per Voice Line Starting Oct. 12

Data-only/FWA lines get a 50-cent increase; BNP Paribas estimates the hike hits 75% of T-Mobile's postpaid phone subscribers.

Fierce Network · Read the original

Anatel Warns Telecom Operators They Risk Losing Licenses Over Regulatory Irregularities

Notices cite labor-documentation and occupational health/safety compliance requirements under Article 43 of Brazil's General Telecom Services Regulation.

TELETIME News · Read the original

Comp watch

UCaaSRingCentral $74.43 (-2.23%), 8x8 $2.17 (-2.69%), Zoom $88.36 (+1.21%)
CCaaSFive9 $34.01 (-1.88%), NICE $106.81 (-2.09%)
PlatformTwilio $290.78 (+1.32%), Cisco $106.94 (+0.19%), Microsoft $508.96 (-0.05%)
IDTIDT Corporation $75.56 (+8.63%)
IndexNasdaq 26,797.54 (-0.09%)
MoversIDT +8.6% premarket, the standout move across comps

Other issues