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Market Brief

2026-10-05
Top story

Helppli launched HelppliX Agent, a configurable AI agent designed to handle customer conversations across voice, WhatsApp, SMS, web chat and email for businesses without a dedicated front-line support team.

AI & Automation

Helppli Launches HelppliX Agent, Giving Businesses an AI Front Line for Customer Service

Configurable AI agent handles conversations across voice, WhatsApp, SMS, web chat and email, built by Helppli, the AI product studio behind HelppliX.

MarTech Series · Read the original

CCaaS

Tahto, Oi's call-center subsidiary, seeks R$130 million for its assets in judicial recovery plan

Plan proposes paying unsecured creditors within 12 months of court approval and launching a competitive sale process (UPI New Tahto) with a R$130 million minimum bid.

TeleTime · Read the original

Telecom & Regulatory

Revenda de capacidade de satélite estrangeiro pode ser discutida no Brasil

A revenda no Brasil da capacidade de satélites estrangeiros sem licença no País tem ganhado força na agenda das operadoras locais do segmento.

TeleTime · Read the original

Comp watch

UCaaSRingCentral $78.28 (-0.04%); 8x8 $2.28 (-1.30%); Zoom $92.88 (-0.98%)
CCaaSFive9 $34.36 (-3.89%); NICE $113.90 (-2.21%)
PlatformTwilio $294.58 (-2.22%); Cisco $112.20 (+3.16%); Microsoft $517.53 (+0.92%)
IDTIDT Corporation $78.98 (-1.25%)
IndexNasdaq 27,190.86 (+1.19%)
MoversFive9 down 3.9%, Cisco up 3.2%

Other issues