Riachuelo Lifts Customer Satisfaction 60% With Genesys Cloud Agentic Virtual Agent on WhatsApp
84% of WhatsApp Business support interactions are now resolved via self-service, replacing the retailer's earlier traditional chatbot setup.
FCC gives final go-ahead for another 15,000 Starlink satellites
84% of WhatsApp Business support interactions are now resolved via self-service, replacing the retailer's earlier traditional chatbot setup.
// // BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered customer engagement, today announced that it will report financial results for the third quarter ended September 30, 2026 after market close on October 22, 2026.
Passengers can complete check-in and generate a boarding pass directly inside ChatGPT, a first for commercial aviation in Latin America.
A velocidade com que a Inteligência Artificial entrou nas empresas criou um cenário incomum: áreas de negócio experimentam ferramentas, desenvolvem pilotos e colocam agentes em operação antes mesmo de muitas organizações terem definido uma estratégia corporativa para a…
Mobile World Live (MWL) brings you our top three picks of the week as Indian authorities rejected Elon Musk’s allegations about Starlink’s regulatory roadblocks, BT rescued TalkTalk in a £400 million deal and Deutsche Telekom (DT) looked to capitalise on sovereign AI demand.
Elon Musk's low-Earth orbit (LEO) operation has been given regulatory approval to more than double the size of its network.
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| CCaaS | Five9 $35.15 (+4.06%); NICE $117.31 (+0.76%) |
| Platform | Twilio $275.77 (+1.01%); Cisco $114.89 (-2.13%); Microsoft $522.61 (-1.35%) |
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| Index | Nasdaq 27,193.34 (-1.25%) |
| Movers | Five9 leads comps higher, up 4.1%, while the broader index and platform names Cisco and Microsoft trade lower |