net2phone.

Dialpad and Glean Connect Customer Conversation Insights With Enterprise Knowledge to Drive Smarter Decision-Making

New integration, demoed at Glean:GO 2026, feeds Dialpad's conversational intelligence (voice and text) into Glean's enterprise knowledge platform.

TTEC Digital Lands First Agentforce Contact Center Go-Live

Compass Working Capital is the first live production deployment of Salesforce's Agentforce Contact Center, implemented by TTEC Digital.

Mavenir, Sanas add voice AI to networks

Mavenir integrated Sanas' real-time speech AI directly into mobile operators' network infrastructure to meet sovereign AI requirements.

Telnyx vs Sinch CPaaS: Voice AI Speed or Global Journey Control?

Comparison finds Telnyx prioritizes voice AI control, architecture and unit economics for engineering teams, while Sinch spans more channels and customer-journey systems.

UK consumers still in the dark about looming PSTN switch-off — A survey by Community Fibre suggests that Openreach still has some work to do when it comes to informing customers about impending changes to their landline service.

Is the Standalone Contact Center Dead? Why Zoom's Q2 Signals a Vendor Purge

Zoom Q2 FY2027 revenue rose 4.9% year-over-year to $1.28B, with Enterprise revenue up 7.8%.

Telia to buy 6,000 GlobalConnect customers — Telia Norway has agreed to a acquire 6,000 fibre customers from GlobalConnect, a move that will smooth the way for the latter's acquisition by Telenor.

Mobile portability in Peru surpassed 550,000 lines in July, the year's highest monthly total

Osiptel data shows 550,450 lines ported in July 2026, up from 544,837 in May, the highest monthly figure so far this year.

Mexico opens public consultation on regulatory sandbox to facilitate telecom innovation

Mexico's telecom regulator (CRT) is seeking comment on rules that would let industry, academia and startups test new technologies and business models under direct regulatory supervision without full licensing.