Market Brief
OpenAI has launched GPT-Live-1 as a public API, giving outside developers access to its real-time full-duplex voice model for building conversational voice applications that can listen and respond simultaneously.
The latest news and insights from the contact center space, including releases and announcements from Zendesk, Genesys, RingCentral & Verint The contact center AI race is increasingly focused on what happens during the conversation, not simply before it reaches an agent.
Read 8x8 reviews covering features, pricing, support, reliability, pros, and cons. See which businesses it suits and compare the best alternatives. The post 8×8 Reviews: Insights Into Features, Support & Reliability appeared first on Nextiva Blog.
GPT-Live-1 debuted inside ChatGPT in July; the full-duplex voice model is now available via API for third-party voice-enabled app and conversational-workflow development.
Report finds the agent-trust stack still spans three separate, unintegrated layers — identity, permissions and audit — despite Salesforce's unified positioning.
57% of consumers say they would trust a business less if it predominantly uses AI in customer service, up from 53% a year earlier, per AnswerConnect's 2026 AI Customer Service Attitudes Report.
O Nimbuzz foi lançado em 2006, na Holanda, por Evert Jaap Lugt e Martin Smink, ambos com experiência no setor de telefonia móvel.
Gustavo Mir, CEO of TP México, said the shift freed leadership time to invest more in people, per remarks at Expansión Summit 2026.
Companhia de CPaaS já realizou testes com operadoras de sua solução
The finalists shared in their awards applications the details of the most significant changes or improvements they made over the last 12 months in their role as channel chief and illustrated the impact that change or improvement had in helping channel partners succeed.
ABT wants carriers' discretionary anti-spam tools debated via public consultation and is calling for minimum standardization to mitigate call-blocking errors.
| UCaaS | RingCentral $68.92 (-0.17%); 8x8 $1.84 (+1.10%); Zoom $95.57 (+0.12%) |
| CCaaS | Five9 $30.66 (+1.36%); NICE $98.18 (+0.14%) |
| Platform | Twilio $227.35 (-1.64%); Cisco $112.13 (+4.37%); Microsoft $495.63 (+0.65%) |
| IDT | IDT Corporation $70.51 (+1.57%) |
| Index | Nasdaq 26,333.04 (+0.96%) |
| Movers | Cisco up 4.4%, the largest mover among comps today |