This CEO handwrites notes each year to his 80+ person leadership team
At least once a year, Twilio CEO Khozema Shipchandler's right hand cramps up from a few hours of writing. He's not signing copies of a book.
Telinta and proleneä partner to bring local number portability lookups to VoIP service providers
At least once a year, Twilio CEO Khozema Shipchandler's right hand cramps up from a few hours of writing. He's not signing copies of a book.
Sprinklr's 2026 releases include Autonomous Evaluation, a tool for testing AI agents before and after deployment.
An advertising and media customer moved from a paid pilot to full commercial deployment of Marchex's conversational AI Voice Agent.
The models, launched September 15, let developers build voice agents that support real-time, non-turn-based conversation rather than the traditional prompt-response structure.
VoIP providers can now query proleneä's LNP data directly from Telinta's hosted softswitch to route calls by location routing number.
As AI absorbs routine tasks, banking-sector agents are left handling a smaller but higher-stress share of interactions.
Qualified MSP partners can now build on Commvault Cloud for Government to serve U.S. federal agencies and Defense Industrial Base organizations.
The North America agreement lets channel partners resell Ramp's spend, procurement and expense-management platform through Ingram Micro and Microsoft Marketplace.
Measures target calls from Elo Contact Center and Voros Telecomunicações; TIM, Algar, Itelco and Surf must register, identify and trace spoofed call origins and report to the regulator.
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