Market Brief
MSP Process Acquires Triggr To Bring End-To-End Automation To MSPs
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Monthly RingEX Unlocked update covers smarter AI, easier meeting follow-up, better mobile tools and simplified admin and analytics.
The chips process roughly 14 million daily real-time requests spanning call summarization, streaming text-to-speech, contact-center processing and fraud detection, moving from pilot to production.
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Triggr's identity verification, communications and workflow automation technology folds into MSP Process's platform to automate service delivery and cut technician workload.
The AI-native, single-pane-of-glass platform glues together an MSP's data, tools and teams, replacing the patchwork of disconnected point solutions; debuting first to its advisor community ahead of broader channel rollout.
Anatel's competition superintendent José Borges said the regulator will instead calibrate existing tools around exclusivity, roaming and interoperability for MVNO niche markets rather than set price rules.
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The pilot project aims to build a single repository ISPs can query, replacing the current process of blocking orders sent by email.
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