Market Brief
Yeastar launched NovoOne, an AI-native, carrier-grade multi-tenant communications platform designed for MSPs, ITSPs, telecom resellers and carriers to manage large, growing user bases from a single deployment.
The platform lets TCU manage AWS, Microsoft Azure, Google Cloud and Oracle workloads from one system and supports Chat TCU, an AI assistant built on 19 language models.
Empower gives MSPs, VARs and systems integrators that fully own the customer relationship a customized wholesale channel option.
Klarna runs first-line phone support for 35 million U.S. customers on ElevenLabs' voice AI, alongside Deutsche Telekom, Cisco and Adobe.
800 AI Agents check live Calendly availability and book callers automatically when business teams can't answer; the feature is available on all 800.com plans with AI Agents enabled.
The Kubernetes-native, carrier-grade platform gives MSPs, ITSPs and carriers hard per-tenant isolation while managing unlimited users and tenants from a single deployment.
The platform delivers 100% interaction capture, automated quality management and AI-powered conversation intelligence across UCaaS and CCaaS environments.
The cloud-based phone system, from Washington-state local ISP Lightcurve, is built to replace on-site PBX equipment with a flexible, subscription-based platform.
GRM is a built-in AI CRM that unifies voice, digital and core banking data into a single source of truth, while Glia Branch extends the platform onto physical bank branch floors.
The new Egypt operation supports a seven-year strategic collaboration with Volkswagen Group UK Ltd and expands TTEC's automotive CX capabilities.
The financing comprises a $400 million term loan and a $50 million revolving credit facility, with Capital One among other backers, as Bird seeks to return cash to investors and employees.
Three weeks into the role, John Constantino is prioritizing partner profitability through cross-portfolio selling across AI, SMBs and a rebounding wireline business.
The agency is awaiting a legal opinion on how the telecom sector funds will be treated and has offered to act as a bridge between telcos and tax authorities.
The FCC released a step-by-step consumer guide to help identify and avoid illegal robocalls.
ASEP data show an average of 54,590 monthly portings between January and August 2026, while a bid to add a third mobile carrier drew no qualifying proposals.
The pilot project aims to create a single repository ISPs can query, replacing the current flow of blocking orders sent to providers by email.
| UCaaS | RingCentral: $79.82 (+0.74%); 8x8: $2.28 (-0.44%); Zoom: $90.35 (-1.69%) |
| CCaaS | Five9: $36.66 (-2.71%); NICE: $113.63 (-3.53%) |
| Platform | Twilio: $299.66 (+3.08%); Cisco: $106.97 (+0.51%); Microsoft: $497.93 (-0.53%) |
| IDT | IDT Corporation: $67.75 (-0.18%) |
| Index | Nasdaq: 26,939.37 (+0.01%) |
| Movers | NICE -3.5%, Twilio +3.1% |